Every pre-order item is given an "ESTIMATED SHIP" window when posted for sale. This is an estimate of when the item is expected ship to September & Co. from the vendor based off of the information given to us by the vendor at the time we post the items. This is an ESTIMATE. We will update you via the email you provided at the time of your purchase if there are any changes to the estimated shipping window. Once we receive the item(s) from the vendor, they are processed for shipment or pick up within 2-3 business days (January-July) 5-7 business days (August-December).
After 90 DAYS from your purchase date if we have not received a definite shipping date from the vendor, we will offer you a FULL REFUND or Store Credit (+10% of the purchase price).
Please refer to our RETURN POLICY if you have a question regarding returning a pre-order item.