Return Policy

RETURN POLICY

FACEBOOK or ONLINE ORDERS: You will have 7 days from the delivery date (shipping customers) or pick up date (local customers) of your order to return anything. We do not provide return labels. You, the customer, are responsible for any fees associated with returning an item. Upon receipt of your return & careful examination of the item(s) to ensure it is unworn and in its original condition, our team will notify you if your return is accepted. If accepted, you will be issued Store credit on your account (via the email you provided at time of purchase) for the purchase price of your item(s) returned. September & Co. reserves the right to refuse a return for any reason and without explanation. We will not accept returns on items that have been worn or improperly cared for or that have been damaged while being worn. Please follow the washing instructions on the wash tag of your garment(s). NO REFUNDS FOR ANY REASON. Any returns submitted after the 7 day period WILL BE SUBJECT TO A RESTOCKING FEE OF UP TO 40% OF YOUR PURCHASE PRICE BASED ON TIME THAT HAS PASSED SINCE ACCEPTABLE RETURN WINDOW. 

  • 1 Week (7 Days) Late - a 30% Restocking Fee taken from amount of store credit you would be issued.
  • 2 Weeks (14 Days) Late - a 40% Restocking Fee taken from amount of store credit you would be issued.
  • ANY RETURN OVER 2 WEEKS LATE WILL NOT BE ACCEPTED FOR ANY REASON & IS AT THAT POINT CONSIDERED FINAL SALE.

JEWELRY, LAST CHANCE, OOTD, DEAL PRICED, or DISCOUNTED items are considered FINAL SALE. ABSOLUTELY NO EXCEPTIONS.

IN STORE PURCHASES: you will have 48 hours (2 Days) to return any item(s) purchased in store for exchange or store credit only. Items with a gift receipt purchased in store will be accepted for return up to 14 days after the purchase date with no restocking fee. NO REFUNDS. Any returns submitted after the 48 hour period (with the exception of gift receipt eligible purchases) WILL BE SUBJECT TO A RESTOCKING FEE OF UP TO 40% OF YOUR PURCHASE PRICE BASED ON TIME THAT HAS PASSED SINCE ACCEPTABLE RETURN WINDOW.

  • 1 Week (7 Days) Late - a 30% Restocking Fee taken from amount of store credit you would be issued.
  • 2 Weeks (14 Days) Late - a 40% Restocking Fee taken from amount of store credit you would be issued.
  • ANY RETURN OVER 2 WEEKS LATE WILL NOT BE ACCEPTED FOR ANY REASON & IS AT THAT POINT CONSIDERED FINAL SALE.