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The estimated shipping window is an ESTIMATE. During this window we expect the manufacturers to ship this product to September & Co. Once shipped, it will take 7-10 business days to arrive to us. When we receive the product, we will process your order within 24 hours. Please read our ENTIRE pre-order policy before placing your order.
NO REFUNDS WILL BE ISSUED FOR ANY REASON. Absolutely no exceptions. This includes but is not limited to any pre-order items that unfortunately become undeliverable by our manufacturer *this is not a change to our return policy, just a reminder*
PRE ORDER POLICY: Store credit will be issued should your item(s) be deemed undeliverable by our manufacturers. Sometimes things happen in production that are beyond our control. Please understand that while this is a rarity, it can happen. We understand that this can be frustrating, but please also know it is just as frustrating for us too. We will update you with any updates we receive from our manufacturers as we receive them. NO REFUNDS FOR ANY REASON.
We will not notify you of order updates or respond to order inquiries if the item is pushed back outside of the initial estimated ship window we provide you. If we have not received shipment notification from our vendors by the end of the ship window, we will contact you ASAP via email with an update. Please note, sometimes items get pushed back unexpectedly several weeks and WE ARE NOT NOTIFIED. We will update you accordingly per our policy.